Troubleshooting Your GBC ProClick Pronto P3000 Binding Machine
The GBC ProClick Pronto P3000 is a fully-automated binding machine that is designed for small- to medium-sized organizations that need to bind professional-looking books with ease. Using specially-designed ProClick binding spines, the ProClick Pronto P3000 can create up to 450 bound documents per hour, with almost no training required. Below is a list of helpful hints for troubleshooting common problems with the GBC ProClick Pronto P3000:
Problem:
- The machine won’t power up. The indicator lights do not turn on.
Possible Solutions:
- Ensure that the plug is inserted firmly into the socket. Try plugging the machine into a different socket and/or plugging a different appliance into the socket to test the power supply.
- Check that the power switch is in the “On” position.
Problem:
- The machine does not power up and the lights do not turn on, even though the unit is plugged in and switched on.
Possible Solution:
- Contact an Authorized GBC Technician for service. Attempting to fix the machine yourself could result in damage of the machine.
Problem:
- The User Interface displays an error and an icon indicating that the chip tray is full.
Possible Solution:
- Empty the chip tray by pulling it straight out from the bottom of the machine and throwing away the contents. Replace the chip tray by pushing it straight in to the bottom of the machine. Note: The GBC ProClick Pronto P3000 will not operate without the chip tray securely in place. The tray will need to be emptied after approximately 60 books.
Problem:
- A ProClick spine and/or document is jammed inside of the machine.
Possible Solution:
- The User Interface will guide you through the four steps of removing a jam. The first step is to pull the document out of the machine. Next, pull the Clear Safety Cover forward, which will disable the machine until returned to its original position. Then, lift the paper deck into the locked, resting position by pulling the tray up from the middle. Finally, remove the jammed spine, lower the paper deck, and push the Clear Safety Cover back into its operating position. The machine should now be ready to bind again.
Problem:
- The User Interface is displaying a flashing error icon.
Possible Solutions:
- Reboot the machine by turning it off and back on again.
- If the machine continues to display the same flashing error message on the User Interface after you have rebooted it, call a service technician for assistance.
Problem:
- The machine won’t bind, and the User Interface displays a message indicating that a specific action needs to be taken.
Possible Solution:
- The GBC ProClick Pronto P3000 automatically detects all inputs before allowing binding to proceed. Detected items include: whether or not a binding spine is inserted into the machine, if the document size has been measured, and if the safety cover is closed. If any of these items are not in place, the machine will not allow you bind and will display a message to guide you toward the necessary corrective action.
Problem:
- The machine does not automatically resize based on the size of the document.
Possible Solutions:
- Ensure that no paper is loaded into the paper deck when the spine is inserted.
- If the spine that is inserted is smaller than the document size, then the machine will not allow you to bind.
- If the User Interface displays a message that reads “insert punched document into size,” then you will need to resize the document in the document sizer.
Problem:
- The document components are inserted in the wrong sequence.
Possible Solution:
- The spine cassette must be inserted before the document is placed into the paper deck. If you insert your document before the spine cassette, the User Interface will display a “Remove Document” error. Simply remove your document and follow the prompts on the User Interface.